See what our service users, relatives and industry professionals have to say about Care Plus Homes:

RE:  Thomas fairiee.

   “I would like to thank you and all your staff for looking after my dad and making the last few months of his life comfortable.

     It has been very hard for me and my family not being able to interact with dad because of the current situation in the world.

     We are so thankful that we were allowed to visit him a couple of times ( through the window). we couldn’t believe how

     well he looked. Dad hadn’t looked that well in a long time. We believe this was because of the exceptional care he was

      getting . Once again, thank you so very much to everyone at apex.

          Beverley Cooper & Family


“I cannot thank you all enough for the love and kindness you gave everyday to my lovely mum, and for the support you gave me during the difficult times.

My daughter Bryony, son Joshua also want me to pass on their thank’s for caring in such a loving way for their nan from the day she walked through the door.

I have asked for donations from mum’s funeral in Shetford to be sent to Phoenix Care Home, it’s only a small funeral, but I’d like and I’m sure mum would like to add a little something to your resident’s fund.

Wishing you all the very best for the future and once again thank you from the bottom of my heart.”

(Resident’s relative, Phoenix Care Home, 4/2/2018)



"Top Notch Care Home”



"My Mum has benefited greatly since coming to live here. It is reassuring to know that when I am away, she is safe and receives appropriate care. I enjoy my visits here - seeing my Mum involved in different activities and seeing her laugh. "



“Apex Care Centre is a very welcoming care home with friendly staff who provide professional and genuine care for their residents. Claire went above and beyond her duty as manager in caring for my dad’s needs arranging further help for him during a mental health crisis. Without this help I’m not sure what we would have done as all other avenues of help had been exhausted.

The building itself has a welcoming foyer area with a pleasant dining room and the topaz residents lounge is spacious and bright. Some areas of the corridors leading to the bedroom and the bedrooms themselves were a little tired looking and maybe in need of a lick of paint but on the whole are good.

The home has a very relaxed atmosphere where residents are treated with the utmost respect. It’s lovely to see residents having freedom of movement within a safe and secure environment where they are not pressured to remain seated.

I would have no problems recommending or using Apex Care Centre again in the future.”