Phoenix Care Centre
“I cannot thank you all enough for the love and kindness you gave everyday to my lovely mum, and for the support you gave me during the difficult times.
My daughter Bryony, son Joshua also want me to pass on their thank’s for caring in such a loving way for their nan from the day she walked through the door.
I have asked for donations from mum’s funeral in Shetford to be sent to Phoenix Care Home, it’s only a small funeral, but I’d like and I’m sure mum would like to add a little something to your resident’s fund.
Wishing you all the very best for the future and once again thank you from the bottom of my heart.”
(Resident’s relative, Phoenix Care Home, 4/2/2018)
"To all staff at the Phoenix thank you for all your love and kind words, your thoughtfulness has meant a lot to me"
"To all at the Phoenix just like to say thank you for taking care of our mother you have all been brilliant thank you all"
"To everyone at the Phoenix, thank you for all the kindness and care you have shown both me and my husband, we all had laughs and it has helped me along life’s path. Knowing my husband spent his last years with you makes me very happy once again thank you all so much!"
"Thank you all for the care and support you gave my husband over the years"
"Thank you everyone for your kindness that i received from you all, i gained a lot of my confidence back with you and able to cope now. I look forward to coming to see you all again."
"On behalf of mum her family and friends I’d like to thank you all very much indeed for the care love and attention mum received during her stay with you"
"Please thank all the staff for their care of my husband while at the Phoenix, it is such a friendly home and he enjoys his stay with you and i appreciate the way he is cared for in such a caring and professional way"
"A massive thank you to all the staff at the Phoenix for the fantastic care and support mum received for 13 years. You made those years exceptionally happy for her and her family appreciate that you were mums family a home from home. you each deserve a medal for the care and love shown to her, not forgetting the care shown to mums family, thank you"